Terms and Conditions

Last updated: October 2026

Welcome to Om Parvat Adi Kailash Yatra (“we”, “us”, “our”). By visiting our website, omparvatadikailashyatra.com, or booking any package with us, you agree to the following Terms and Conditions. Please read them carefully before you book.

1. About Our Services

We arrange guided Adi Kailash and Om Parvat Yatra packages in Uttarakhand, including transport, Inner Line Permit (ILP) assistance, medical fitness check, police verification assistance, homestay accommodation, vegetarian meals as mentioned in the package, and local support. The services included depend on the package you select.

2. Bookings and Payments

A booking is confirmed only after we receive your booking amount and your confirmation of the package, dates and number of travellers.
The advance amount and the payment schedule will be shared with you at the time of booking. The balance must be paid before the Yatra begins or as agreed with us.
All prices are in Indian Rupees (INR) and are per person unless stated otherwise.
Package prices and inclusions shown on the website may change. The price confirmed at the time of booking will apply to your booking.

3. What Is Included

Each package includes the services listed on the website for that package, such as transport as per the selected package (including 4×4 vehicles for the high-altitude route), ILP assistance, RMO medical fitness check at Dharchula, police verification assistance, local Himalayan homestays, organic vegetarian breakfast and dinner, and local support and Yatra assistance.

4. What Is Not Included

Lunch.
Personal expenses such as shopping, snacks, drinks, laundry and phone calls.
Travel insurance, and any medical, rescue or evacuation costs.
Additional accommodation, meals or transport needed because of a delay, as explained in clause 8.
Optional add-ons, unless you have booked them separately.
Any service not specifically mentioned as included in your package.

5. Permits, Documents and Eligibility

The Inner Line Permit, medical fitness check and police verification are required for this Yatra and are subject to the rules of the government authorities.
You must provide correct and complete documents and details on time. We are not responsible for delays or refusal caused by missing, incorrect or late documents.
Permits are granted by the authorities. We assist with the process but cannot guarantee approval.
Carry your original government ID and the documents used for the permit throughout the Yatra.

6. Health and Fitness

This Yatra takes place at high altitude and in remote Himalayan terrain. You should be in good physical and medical condition.
You must tell us about any medical condition before the Yatra begins.
A medical fitness check is carried out by the RMO at Dharchula. If a person is found medically unfit, we or the medical officer may not allow that person to continue. Any such decision is final.
You are responsible for carrying your own regular medicines and personal essentials.

7. Itinerary Changes

The itinerary shown on our website is a plan. The exact route, timing, stay locations and sequence may be adjusted according to weather, road conditions, permissions, local conditions, safety and operational requirements. Such changes will not be treated as a deficiency in our service.

8. Roadblocks, Weather and Delays

The Himalayan region is subject to landslides, snowfall, rainfall, road closures and other conditions beyond anyone’s control.
If the Yatra is stopped because of a roadblock, severe weather, landslide, snowfall, route closure or any other unavoidable situation, the Yatra will not proceed until the route is considered safe and accessible.
The itinerary may be delayed, extended or adjusted, and accommodation can be continued during the delay, subject to availability.
Any additional accommodation and meal expenses caused by an unavoidable delay are borne by the Yatri.
We will make reasonable efforts to keep Yatris informed about significant delays and changes.
The safety of the Yatris and compliance with official and local instructions will always take priority over the planned itinerary.

9. Optional Add-Ons

Optional add-ons, including the Panchachuli Base Camp + Narayan Ashram Extension and Kailash Darshan via Lipulekh Pass, are not part of the standard package price. Add-ons are subject to permissions, eligibility, weather, road conditions and local or operational availability. Final arrangements and charges are confirmed locally.

10. Cancellation and Refunds

To cancel or change a booking, you must inform us in writing by email or WhatsApp.
Cancellation charges depend on how close the cancellation is to the travel date and on the costs we have already incurred, such as permits, vehicles and accommodation. The applicable charges will be shared at the time of booking.
No refund is given for unused services, early return, missed departures, or if you are not allowed to continue because of medical unfitness, incorrect documents or non-compliance with rules.
If we have to cancel or stop the Yatra for reasons beyond our control, we will offer a suitable alternative date or a refund after deducting the expenses already incurred.
Approved refunds are processed within a reasonable time through the original mode of payment.

11. Traveller Responsibilities and Conduct

Follow the instructions of our guides, drivers, local team and government authorities.
Respect local culture, religious places, homestay owners and the environment. Do not litter or damage property.
Alcohol, drugs and any illegal activity are not allowed during the Yatra.
Photography in restricted or sensitive areas, including near border areas, must follow the rules of the authorities.
We may ask a person to leave the Yatra, without refund, if their behaviour puts the safety or comfort of others at risk.

12. Limitation of Liability

We will make reasonable efforts to provide the services described. Travel in high-altitude and remote areas carries inherent risks, including accidents, illness and altitude-related problems. To the extent allowed by law, we are not liable for any injury, illness, loss, damage, delay or extra expense caused by natural events, government action, road conditions, strikes, accidents, illness, or any other cause beyond our reasonable control. Your belongings are your own responsibility during the Yatra. We strongly recommend that you take travel and medical insurance.

13. Use of Our Website

You may use our website for lawful purposes only. All content, text, logos and images on this website belong to us or are used with permission. You may not copy or reuse them for commercial purposes without our written permission. We try to keep the website information accurate, but we do not guarantee that it is always complete or up to date.

14. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on this page with the updated date. The terms in force at the time of your booking will apply to that booking.

16. Governing Law

These Terms and Conditions are governed by the laws of India. Any dispute will be subject to the jurisdiction of the courts in Uttarakhand, India.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Om Parvat Adi Kailash Yatra
Tatwal Bhawan, Malli Bazaar, Near Post Office, Dharchula, Uttarakhand 262545
Email: omparvatadikailashtours@gmail.com
Phone: +91 7454 975 224 (Shiva Tatwal)
Phone: +91 769 769 0059 (Apsan Thapa)

By booking a Yatra with us or using our website, you confirm that you have read, understood and agreed to these Terms and Conditions.