Privacy Policy

Last updated: October 2026

Om Parvat Adi Kailash Yatra (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it and the choices you have when you use our website, omparvatadikailashyatra.com, or book a Yatra with us.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Contact details: name, phone number, WhatsApp number, email address and city.
Booking details: package selected, travel dates, number of travellers and special requests.
Documents for permits and verification: government ID, photographs and other details required for Inner Line Permit (ILP) processing and police verification.
Health information: basic details and the result of the medical fitness check conducted by the Resident Medical Officer (RMO) at Dharchula.
Emergency contact: name and phone number of a person we can contact during the Yatra.
Technical data: IP address, browser type, device information and pages visited on our website.

2. How We Collect Information

When you contact us by phone, WhatsApp, email or through the contact form on our website.
When you enquire about or book a package and share the documents needed for the Yatra.
Automatically, through cookies and analytics tools when you browse our website.

3. How We Use Your Information

To reply to your enquiries and share package details.
To arrange transport, homestays, meals and local support for your Yatra.
To apply for the ILP, complete police verification and arrange the RMO medical fitness check.
To contact you about your booking, itinerary changes, weather or road delays and safety updates.
To contact you or your emergency contact in case of an emergency.
To improve our website and services.
To follow legal and regulatory requirements.

4. Who We Share Your Information With

We do not sell or rent your personal information. We share it only when it is needed to deliver your Yatra or when the law requires it:

Government authorities that process the ILP and carry out police verification.
Medical staff conducting the medical fitness check (RMO).
Service partners such as drivers, homestay owners and our local team, only to the extent needed to serve you.
Technology providers for website hosting, analytics and communication.
Legal authorities where we are required to do so by law or a lawful order.

5. Cookies and Analytics

Our website uses cookies and similar technologies to make the site work properly, remember your preferences and understand how visitors use it. You can disable or delete cookies from your browser settings, but some parts of the website may not work properly.

6. Data Security and Retention

We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

We keep your information only for as long as it is needed to provide our services, meet legal and permit requirements and resolve disputes. Identity documents and health details are used only for your Yatra and are not kept longer than necessary.

7. Your Rights and Choices

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 of India, you may:

Ask to access the personal information we hold about you.
Ask us to correct information that is wrong or incomplete.
Ask us to delete your information, unless we must keep it for legal or permit-related reasons.
Withdraw your consent to receive marketing messages at any time.

To use any of these rights, please contact us using the details given below.

8. Third-Party Links

Our website may contain links to third-party services such as WhatsApp, YouTube, Facebook and Instagram. We are not responsible for the privacy practices or content of those websites. Please read their privacy policies before sharing your information.

9. Children’s Privacy

Our services are meant for adults. If a minor is travelling, the minor’s information should be provided by a parent or legal guardian, who agrees to its use for the Yatra.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page along with the updated date.

11. Contact Us

If you have any questions or requests about this Privacy Policy or your personal information, please contact us:

Om Parvat Adi Kailash Yatra
Tatwal Bhawan, Malli Bazaar, Near Post Office, Dharchula, Uttarakhand 262545
Email: omparvatadikailashtours@gmail.com
Phone: +91 7454 975 224 (Shiva Tatwal)
Phone: +91 769 769 0059 (Apsan Thapa)

By using our website or booking a Yatra with us, you agree to the practices described in this Privacy Policy.